Privacy Policy

Effective Date: September 10, 2024

1. Introduction

Welcome to Mervina Energy. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit our website or interact with our services. By using our website or services, you agree to the terms outlined in this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: This includes your name, email address, phone number, and any other information you provide when contacting us or using our services.
  • Company Information: If you are representing a business, we may collect your company name, position, and relevant business details.
  • Technical Data: This includes IP addresses, browser types, and operating system information collected through cookies and other tracking technologies.
  • Usage Data: Information about how you use our website and interact with our services, such as pages visited and time spent on the site.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide and Improve Our Services: This includes processing your inquiries, managing orders, and improving our product offerings.
  • To Communicate with You: We may send you updates, newsletters, and promotional materials related to our products and services. You can opt out of these communications at any time.
  • To Ensure Security: We use your information to maintain the security and integrity of our website and services.
  • To Comply with Legal Obligations: We may need to use or disclose your information to comply with legal requirements or protect our rights.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

  • Service Providers: Third-party vendors who perform services on our behalf, such as website hosting or customer support, are bound by confidentiality agreements and use your information only as necessary to perform their services.
  • Legal Authorities: If required by law or to protect our legal rights, we may disclose your information to government authorities or legal entities.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal requirements.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request corrections to inaccurate or incomplete information.
  • Deletion: Request the deletion of your personal information, subject to legal or contractual restrictions.
  • Objection: Object to the processing of your personal information in certain circumstances.

To exercise these rights, please contact us using the details provided below.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Mervina Energy Jebel Ali, Dubai, UAE

Email: [email protected]

Phone: +971 4575 0833

Thank you for trusting Mervina Energy with your personal information.

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